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Read Risk Notes, the weekly blog of P. W. Wood & Son President Jamie Ferris.
Risk Notes covers insurance information and useful insurance related tips.
http://risknotes.blogspot.com/
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The Wood Office is an insurance and
risk management agency with one goal, to provide the most complete
and effective risk management program for YOU, our customer.
Our clients are confident in the knowledge that they can look to our
office to, not only help them determine the right coverage for their
specific needs, but also to provide the insurance products and
services to satisfy those needs in a friendly and knowledgeable
environment.
Trusted
Choice Pledge of Performance
Trusted Choice agencies are insurance and financial services
firms whose access to multiple companies and commitment to quality
service enable us to offer our clients competitive pricing, a broad
choice of products, and unparalleled advocacy.
As a Trusted Choice agency, we
are dedicated to you and are committed to treating you as a person,
not a policy. This commitment means we shall:
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Work with you to identify the
insurance and financial services that are right for you, your
family, or your business and use our access to multiple companies to
deliver those products.
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Guide you through the claims
process for a prompt and fair resolution of your claim.
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Help solve problems related to
your coverage or account.
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Explain the coverage’s and
options available to you through our agency, at your request.
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Return your phone calls and emails
promptly and respond to your requests in a timely manner.
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Provide 24/7 services for our
customers, offering any, or all, of the following: emergency phone
numbers, Internet account access, e-mail and call center services.
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Use our experience and multiple
company relationships to customize your coverage as needed.
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Commit our staff to continuing
education so they may be more knowledgeable in serving you.
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Treat you with respect and courtesy.
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Conduct our business in an ethical
manner.
We pledge this to you, our
clients, and ask that you let us know if we fail to meet our
commitment so we may take corrective action.
I look forward to working with you,
Jamie Ferris, President
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